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📦 Industry Solutions

WhatsApp CRM for Retail & Wholesale

For retail shops, clothing boutiques, and hardware wholesalers in Zimbabwe, WhatsApp is the primary ordering channel. WanguCRM helps your sales team handle multiple inquiries simultaneously, broadcast restocks, and track quotes.

Restock Broadcasts

Import contact lists or filter by tags (e.g. "Wholesale Client"). Send approved bulk WhatsApp templates notifying buyers of new container arrivals.

Quote Tracking

Set reminders to follow up on pending quotes. If a customer hasn't replied to a price inquiry in 24 hours, agents get flagged to ping them.

Assigned Inboxes

Automatically assign incoming leads to different sales reps. Ensure every customer gets a response within minutes.

Handle 10x more inquiries without losing orders

When stock arrives, your WhatsApp phone gets flooded with messages. Using a single phone makes it impossible for multiple staff members to respond, leading to slow replies and lost sales.

WanguCRM lets up to 10 agents (or unlimited on the Business plan) answer messages from the same WhatsApp phone number. Reps can collaborate on order validation, tag orders by payment status (EcoCash, Cash, Invoice), and share notes.

Bulk broadcasts without getting banned (Meta compliant)
Segment list by buyer type: Retail, Wholesale, Harare, Bulawayo
Instant search through historical chats to resolve payment disputes

Order Profile Card

Wholesale Buyer
Company Name

Mbare Hardware Store

Assigned Rep

Farai (Sales Dept)

Payment Status

EcoCash reference verified - $450 USD

Order Note

Ordered 15x heavy duty spades, 5x wheelbarrows. Scheduled for pickup from Harare warehouse this Friday afternoon.

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