WhatsApp CRM & Shared Inbox for ZimbabweWhen your staff leave,
your customers stay.
WanguCRM is customer follow-up software, a shared WhatsApp inbox CRM, and an in-chat conversational commerce engine built for businesses in Zimbabwe. Bring every customer conversation, contact, sales follow-up, and product catalog into one shared system your whole team owns.
No credit card needed · Be productive in 20 minutes · Read the setup guide →
Sound familiar?
Your customers are on WhatsApp.
Your business shouldn't be at their mercy.
History lives on personal phones
Three to five staff, three to five WhatsApp accounts. No one has the full picture of any customer.
Relationships walk out the door
When a staff member leaves, every chat, quote and promise they made leaves with them.
Customers slip through the cracks
No way to see who hasn't been contacted in weeks — so loyal customers quietly go cold.
See it in action
Take a look around WanguCRM
Click through the product — no sign-up needed.
One inbox the whole team works from, updating in real time.
One inbox the whole team works from
Every customer message lands in a single shared inbox. Assign chats, leave internal notes, resolve and reopen — all in real time, no page refresh.
- Live updates via Socket.io
- Assign & resolve conversations
- Quick replies for common questions
A full customer record, automatically
Every number that messages you becomes a contact. Add tags, notes and see the entire conversation history — kept forever, owned by the business.
- Auto-created contacts
- Tags like VIP, Wholesale, Overdue
- Notes shared across the team
Never let a customer go cold
Set a follow-up date on any contact. Each morning at 8am, agents get a WhatsApp digest of who to reach out to today — straight to their own phone.
- Daily 8am WhatsApp digest
- Overdue flags in the contact list
- Auto-clears once you reply
Sell products & generate EcoCash invoices directly in WhatsApp
Send interactive product cards with photos and dual-currency pricing (USD & Zimbabwean ZiG). When a customer orders, WanguCRM generates a WhatsApp invoice card with 1-click EcoCash USSD dial strings, InnBucks, and ZIPIT details. 100% direct-to-merchant with zero commissions.
- In-chat product cards with stock tracking
- Dual-currency USD & official ZiG calculations
- Auto-generated EcoCash USSD dial strings (*151*2*2*... / *151*1*1*...)
- Multi-rail settlement: EcoCash, InnBucks, ZIPIT & Bank
Broadcasts
Send approved WhatsApp templates to a tag of contacts and watch delivery in real time.
Analytics
See conversations opened, response times and per-agent performance at a glance.
Sell products directly in chat.
Settle via EcoCash & ZIPIT.
Stop sending customers to foreign websites that don't accept local payment methods. Send interactive product cards with real-time stock and dual USD/ZiG pricing, then deliver official invoice cards with 1-click EcoCash USSD dial strings.
In-App Catalog
USD & official ZiG pricing with photos, specs and live inventory.
EcoCash 1-Click USSD
Auto-computed dial strings for Merchant codes & mobile lines.
InnBucks & ZIPIT
Chicken Inn accounts, ZIPIT phone, and 12+ licensed Zim banks.
100% Non-Custodial
0% transaction cuts. Customers pay your accounts directly.
Your Official Storefront
Meta Verified WhatsApp Profile
Item: 3.2kVA Hybrid Solar Inverter
Total: $420.00 (ZiG 5,670.00)
EcoCash USSD 1-Click Dial:
*151*2*2*245890*420#
Made for Zimbabwe
Software that understands how you actually do business
Pay with EcoCash
Subscribe in the method your business already uses — instant EcoCash mobile money (USD & ZWG).
Built for slow networks
Lightweight and fast on 3G. Messages queue and send when you're back online.
Survives load-shedding
Keeps working offline during ZESA cuts and syncs the moment power returns.
CAT time, USD pricing
Everything in Central Africa Time and DD/MM dates — no confusing conversions.
Switch from personal phones in a weekend
Connect your number, import nothing, and your team is live by Monday. We'll help over WhatsApp the whole way.
Up and running in minutes
Three steps to a calmer inbox
Connect your WhatsApp number
Click 'Connect via WhatsApp', log in with Facebook, and we instantly discover your business account and phone number — no Business Manager navigation, no credential copying.
Invite your team
Add your staff by email. Everyone shares the same inbox, with admin and agent roles.
Reply from one inbox
Messages appear in real time. Reply, assign, tag and set follow-ups — all from your dashboard.
Loved by salons, retailers & service businesses
“When a stylist left, we used to lose their clients. Now every chat stays with the salon. We've stopped losing regulars.”
“My team replies from one inbox instead of five phones. Customers get answers faster and nothing falls through.”
“The 8am follow-up message on my own WhatsApp is genius. I never forget to call a customer back anymore.”
Questions, answered
How do I connect my WhatsApp number?+
Click 'Connect via WhatsApp' on the settings page, log in with your Facebook account, and WanguCRM instantly discovers your WhatsApp Business Account and phone number. The whole process takes under 60 seconds — no copying IDs from Meta Business Manager.
Do I need to be technical to use WanguCRM?+
Not at all. If you can use WhatsApp, you can use WanguCRM. Most owners are productive within 20 minutes — no manual required.
Will my customers need to install anything?+
No. Your customers keep using WhatsApp exactly as they do today. WanguCRM only changes how your team replies — from one shared inbox.
What happens to my existing WhatsApp chats?+
You connect your WhatsApp Business number, and new conversations flow into WanguCRM from that point. Your team replies through the dashboard going forward.
Can I try it before paying?+
Yes — every plan starts with a 30-day free trial, no credit card required. You only pay if you choose to continue.
Is my data safe and private?+
Yes. Each business is fully isolated at the database level, your WhatsApp keys are encrypted, and we never sell your data.
Can my customers pay me directly on WhatsApp?+
Yes! WanguCRM generates interactive WhatsApp invoice cards with 1-click EcoCash USSD payment dial strings (*151*2*2*... for Biller codes or *151*1*1*... for mobile lines), InnBucks accounts, and structured ZIPIT / bank details across 12+ licensed Zim banks. Customers pay your accounts directly — WanguCRM takes 0% commission.
How does dual-currency USD and ZiG pricing work?+
You price your products in USD, and WanguCRM automatically computes and displays the official Zimbabwean ZiG (ZWG) equivalent on customer WhatsApp invoice cards, ensuring legal compliance and full price transparency.
Simple, honest pricing
Plans that grow with you
Every plan starts with a 30-day free trial. No card required.
Starter
For a small team getting organised on WhatsApp.
- 1 WhatsApp number
- 5 team members
- 500 contacts
- Product catalog (up to 50 items)
- WhatsApp order invoicing
Growth
For busy teams that broadcast and track performance.
- 3 WhatsApp numbers
- 10 team members
- Unlimited contacts
- Product catalog (up to 150 items)
- Broadcast messaging & Analytics
Business
For established, multi-branch businesses.
- Unlimited numbers & team
- Unlimited contacts & catalog
- Priority support
- Custom integrations