Everything You Need to Run Your Business on WhatsApp
WanguCRM gives your business a shared team inbox, automated follow-up reminders, customer contact management, targeted broadcast campaigns, and performance analytics.
- AMAlice Moyo10:34Perfect, I'll come in at 2pm 💚2VIP
- TCTendai Chari10:12Is the salon open on Saturday?1
- RNRumbi Ncube09:48Thanks for the quote, will confirmWholesale
- BKBlessing K.YesterdayCan I reschedule to next week?
Every conversation, one shared team inbox
Replace five personal phones with a single inbox your whole team works from. Messages arrive in real time, and anyone can pick up where a colleague left off.
- Real-time updates without refreshing
- Assign conversations to teammates
- Resolve, snooze and auto-reopen
- Quick replies for frequent FAQs
- AMAlice Moyo10:34Perfect, I'll come in at 2pm 💚2VIP
- TCTendai Chari10:12Is the salon open on Saturday?1
- RNRumbi Ncube09:48Thanks for the quote, will confirmWholesale
- BKBlessing K.YesterdayCan I reschedule to next week?
A customer record that builds itself
The moment someone messages you, WanguCRM creates a contact profile. Add custom tags and shared notes so the entire team sees the same customer context—saved forever.
- Auto-created from first inbound message
- Tags: VIP, Wholesale, Overdue…
- Shared internal notes per customer
- Full permanent conversation history
Contacts
147 customers
Bring customers back before they drift
Set a follow-up date on any contact in 1 click. Every morning at 8:00 AM CAT, each agent receives a personalized WhatsApp digest of who to contact today—delivered straight to their own phone.
- Daily 8:00 AM CAT WhatsApp digest
- Overdue flags and alert triage
- Clears automatically when you reply
- Individual per-agent task queues
Today's follow-ups
8:00 AM digest
Good morning, Tendai! 🌅
You have 3 follow-ups due today:
1. Tariro Mlambo — 3 days overdue
2. Alice Moyo — re-book appt
3. Rumbi Ncube — order follow-up
8:00Sent to your personal WhatsApp
Reach the right customers at once with zero ban risk
Send official Meta-approved WhatsApp message templates to filtered customer segments. Includes dynamic name variables, image/PDF headers, pre-flight test sends, scheduled dispatches in CAT, and live delivery audit logs.
- Meta-approved templates (Zero ban risk)
- Dynamic variable interpolation {{1}}
- Pre-flight test send to admin phone
- Scheduled delivery & CSV export
New broadcast
Know how your team is doing at a glance
A clear dashboard of conversations opened and resolved, average first response times, and per-agent performance metrics—so you can coach your staff and eliminate customer bottlenecks.
- 7-day conversations opened vs resolved
- Average first response time tracking
- Per-agent productivity breakdown
- Unresolved queue triage metrics
Analytics
Last 7 daysConnect your WhatsApp number in under 60 seconds
We are an approved Meta Tech Partner. Click one button, log in with Facebook, and WanguCRM auto-discovers your WhatsApp Business Account and phone number—no copying IDs or manual token management.
- Official Facebook OAuth guided login
- Auto-discovers WABA ID & Phone Number ID
- Validates your token against Meta in real time
- Manual fallback form available if needed
Direct Cloud API v26.0 integration with 60-second guided onboarding and instant webhook registration.
View Setup GuideReliable, Fast & Engineered for 3G
Every detail is tailored to the needs of growing businesses and local network environments.
Tagging & segments
Group customers any way you like and act on them in bulk.
Quick replies
Save your common answers and insert them in one tap.
Roles & permissions
Admins manage billing and team; agents focus on the inbox.
Mobile-first & PWA
Designed for staff working from Android phones on the move.
3G & Offline-ready
Queues outgoing messages and sends them when you reconnect.
Auto-reply after hours
Greet customers outside business hours, automatically.
Why Not Just Use Personal WhatsApp?
WhatsApp is great for personal chat. It falls apart when a team runs a business on it.
Get Started with WanguCRM in 20 Minutes
Experience the shared inbox, automated follow-ups, and targeted broadcasts. 30 days free, no credit card required.