We're building the tool we wished Zimbabwean businesses had
Across Zimbabwe, business happens on WhatsApp. But when conversations live on personal phones, businesses lose customers every time a staff // Old: member moves on. Shamwari fixes that. member moves on. WanguCRM fixes that.
// Old: Shamwari started with a simple observation: the salon, the boutique, WanguCRM started with a simple observation: the salon, the boutique, the hardware shop down the road — they all run on WhatsApp. It's fast, familiar and free. But it was never built to run a business.
Customer history gets scattered across three, four, five personal phones. Nobody has the full picture. And when a staff member leaves, they take the relationships — and the revenue — with them.
So we built a shared WhatsApp inbox with a real CRM behind it: contacts, notes, follow-ups and broadcasts, in one place owned by the business. Simple enough for a busy owner, powerful enough for a growing team — and priced for the Zimbabwean market, EcoCash and all.
In 2025 we became a Meta Tech Partner, connecting directly to the official WhatsApp Cloud API. That means one-click setup — your business number connects with a single Facebook login, no credential copying from Business Manager — and no BSP middleware adding cost or complexity between you and your customers.
What we believe
Relationships first
We help you treat every customer like a friend — and keep that relationship for life.
Simple over clever
If a salon owner can't be productive in 20 minutes without a manual, we haven't done our job.
Built for here
EcoCash, 3G networks, load-shedding, CAT time — designed for how business really works in Zimbabwe.
Your data is yours
Every business is isolated and encrypted. We never sell data, and you can export or leave any time.
We're just getting started
// Old: Shamwari ships improvements constantly. Here's a peek at WanguCRM ships improvements constantly. Here's a peek at what's on the way.
Core CRM & shared inbox
Inbox, contacts, follow-ups, broadcasts, analytics, EcoCash billing, Meta Embedded Signup (one-click connect), and direct Meta Cloud API integration.
AI reply suggestions
Smart, on-brand reply drafts so your team answers even faster.
Invoices & payments
Send invoices and collect payments without leaving the chat.
Talk to a human
// Old: Questions about getting set up, pricing or whether Shamwari fits Questions about getting set up, pricing or whether WanguCRM fits your business? Reach out — we reply on WhatsApp, fast.
Send us a message
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